30+ Welcome Messages and Quotes for Businesses to Better Brand Identity

September 20, 2024

Are you struggling to make the right first impression with your customers via text messages? 

Writing a focused welcome message is imperative for forming trustable relationships and customer loyalty for future events. 

So, whether you run an eCommerce store or have a service-based business, a well-thought-out message increases customer engagement, develops loyalty, and enhances trust. 

In this guide, we provide 30+ welcome messages and quotes for different businesses to connect with their audience and start customer interaction on the right note.

What are Welcome Messages?

Welcome messages are the first point of contact businesses make with customers after they sign up, purchase, or engage with a service. 

These messages are crucial in establishing a positive relationship and setting the tone for future interactions. 

They typically serve to introduce the brand, express gratitude, and guide customers toward the next steps in their journey.

In SMS marketing, welcome messages are automated, personalized texts sent to subscribers immediately after they opt-in to receive communications. 

These messages highlight key offerings, provide relevant information, and encourage engagement. 

A well-constructed welcome message can achieve several goals:

• Build Trust: First impressions matter. A warm, clear introduction sets the foundation for a lasting relationship.
• Encourage Action: Businesses can use welcome messages to prompt customers to explore products, redeem offers, or take specific actions.
• Personalization: Tailoring the message based on customer data ensures relevance and boosts engagement, showing customers they are valued.

15 Welcome Messages Examples for eCommerce Stores

These messages are typically sent after a user subscribes to marketing updates, creates an account, or makes their first purchase. 

Here are 15 examples of effective welcome messages that eCommerce stores can use to engage new customers:

1. “Welcome to [Store Name]! As a thank you for joining, enjoy 10% off your first order with code WELCOME10.”
   • Offering an immediate incentive increases the chances of driving an initial purchase.
2. “Hi [Customer Name], thanks for subscribing! We’re excited to have you on board. Keep an eye on your inbox for exclusive deals and new arrivals.”
   • Personalizing the message with the customer’s name makes it feel more tailored and engaging.
3. “Welcome to the [Store Name] family! To get started, check out our best-sellers [link] and see what our customers are loving.”
   • Guiding the customer to explore popular products creates a sense of belonging while highlighting high-demand items.
4. “Hey [Customer Name], we’re thrilled to have you here! As a special gift, you’ll get free shipping on your first order. Happy shopping!”
   • A free shipping offer can be a strong motivator to encourage immediate action.
5. “You’re in! We’ll make sure you never miss out on exclusive offers, sneak peeks, and early access to sales. Stay tuned for updates!”
   • Creating excitement about future communications can lead to better engagement with email or SMS marketing.
6. “Thanks for signing up! Here’s a 15% discount just for you. Use code WELCOME15 on your next purchase and enjoy shopping!”
   • Providing a unique discount code encourages immediate conversions while enhancing the customer’s value perception.
7. “Welcome to [Store Name]! Looking for recommendations? Our new arrivals are handpicked just for you. Check them out [link]!”
   • Offering curated recommendations helps guide the customer toward relevant products.
8. “Hi [Customer Name], we’re excited to have you join our community! Enjoy 10% off your first purchase. Let us know if you need help finding anything.”
   • Combining a discount with personalized support fosters a positive experience from the start.
9. “Hello and welcome! As a member of our store, you’ll enjoy exclusive deals, early product releases, and more. We’re glad to have you!”
   • Highlighting membership benefits makes customers feel valued and eager to engage.
10. “Hey [Customer Name], welcome aboard! Get started by exploring our latest collections [link] and finding your perfect match.”
    • Encouraging exploration of collections enhances the shopping experience and drives product discovery.
11. “Welcome to [Store Name]! Start shopping with 15% off today using code FIRST15. We’re happy to have you with us!”
    • A clear, actionable discount offer can help drive conversions from new subscribers.
12. “You’re now part of the [Store Name] community! Check your inbox for exclusive offers and updates, and enjoy 10% off your first order.”
    • Setting expectations for ongoing communication ensures the customer knows what to anticipate, building long-term engagement.
13. “Hi [Customer Name], thanks for joining! Here’s a quick guide to our store: [insert guide link]. Happy shopping, and enjoy 10% off your first order!”
    • Providing a guide to the store helps customers feel more comfortable navigating their shopping experience.
14. “Welcome! We’re so glad you’re here. Browse our top-rated products and use code WELCOME20 for 20% off your first order!”
    • Combining a high-percentage discount with top-rated product suggestions drives conversions by showcasing popular items.
15. “Thanks for signing up! As a token of our appreciation, we’re giving you free shipping on your first order. Shop now and enjoy!”
    • Free shipping continues to be one of the most effective incentives for driving purchases in eCommerce.

10 Welcoming Messages for Service and Subscription Businesses

For service and subscription-based businesses, welcome messages are vital in onboarding customers and setting expectations for their journey ahead. 

These businesses thrive on long-term relationships, so the initial message should be warm, informative, and designed to guide customers through the next steps.

Here are 10 examples of effective welcoming messages for service and subscription businesses:

1. “Welcome to [Service Name], [Customer Name]! We’re excited to have you onboard. Your first step? Check out our user guide to make the most of your subscription [link].”
   • A clear CTA guiding customers to valuable resources helps them get started right away.
2. “Hi [Customer Name], thanks for choosing [Service Name]. Your subscription is confirmed, and we’re here to ensure you have the best experience. Feel free to reach out anytime.”
   • This message reassures customers that support is always available, creating a sense of security.
3. “Welcome to the [Service Name] family! Your subscription unlocks exclusive features. Here’s a quick overview to help you get started [link]. Enjoy!”
   • Highlighting exclusive features adds value to the customer’s subscription and encourages early engagement.
4. “Hi [Customer Name], welcome aboard! To make the most of your subscription, check out our quick-start guide and begin your journey with [Service Name] [link].”
   • Providing a quick-start guide ensures customers can immediately start using the service effectively.
5. “You’re now part of the [Service Name] community! We’re here to help you succeed. Here’s your account overview and next steps to explore [link].”
   • Offering an account overview reinforces transparency and helps users navigate their new subscriptions.
6. “Thanks for subscribing, [Customer Name]! We’ve got exciting content and updates coming your way. Meanwhile, explore your subscription benefits here [link].”
   • Creating excitement about future content keeps customers engaged and looking forward to the service.
7. “Hello [Customer Name], welcome to [Service Name]! Your subscription is now active, and you have access to all our premium features. Let’s get started with your personalized dashboard [link].”
   • Directing customers to their dashboard adds a sense of personalization and control.
8. “Thanks for choosing [Service Name]! We’re thrilled to have you. Keep an eye out for tips, exclusive offers, and updates from us. Here’s a little something to get you started: [link].”
   • Introducing exclusive offers early on makes customers feel valued and appreciated.
9. “Hi [Customer Name], welcome to [Service Name]! Your journey to [key benefit] starts now. Access your dashboard and explore your features today [link].”
   • Reinforcing the key benefit of the service reminds customers of the value they’ll receive.
10. “Welcome to [Service Name], [Customer Name]! We’ve customized your account to meet your needs. Explore your personalized dashboard to begin [link], and let us know if you have any questions.”
    • Personalization makes the customer feel understood and encourages them to explore their subscription fully.

10 Welcome Quotes for Clients and New Customers

Welcome quotes for clients and new customers are a thoughtful way to express gratitude and make them feel valued. Whether used in welcome emails, SMS messages, or onboarding materials, these quotes can leave a lasting impression that enhances customer loyalty and trust.

Here are 10 welcome quotes that businesses can use to greet new clients and customers:

1. “Welcome to the [Business Name] family! We’re thrilled to have you on board and look forward to helping you achieve great things.”
   • A friendly and inclusive message that conveys excitement about the future collaboration.
2. “We’re so happy you’ve chosen [Business Name]. Your success is our priority, and we can’t wait to start this journey together.”
   • This quote emphasizes the business’s commitment to the customer’s success.
3. “Thank you for joining us at [Business Name]. We’re dedicated to providing you with the best service and solutions to meet your needs.”
   • Expresses gratitude while reassuring the customer of the business’s dedication.
4. “At [Business Name], every client is a partner. We’re excited to work together and achieve amazing results!”
   • This quote positions the relationship as a partnership, fostering a sense of collaboration.
5. “A warm welcome from all of us at [Business Name]! Let’s make this the beginning of something special.”
   • The casual tone and warm sentiment create a welcoming atmosphere for new customers.
6. “Welcome to [Business Name], where your satisfaction is our top priority. We’re here to exceed your expectations.”
   • Reassures customers that their needs and satisfaction are central to the business’s mission.
7. “It’s our pleasure to welcome you to [Business Name]! We’re excited to help you explore all the possibilities ahead.”
   • This forward-looking message encourages the customer to look ahead to future opportunities with the business.
8. “Welcome aboard! At [Business Name], we believe in building lasting relationships. We’re here to support you every step of the way.”
   • Focuses on long-term relationships and customer support, ensuring clients feel they are in good hands.
9. “We’re honored to welcome you to [Business Name]! Together, let’s create something extraordinary.”
   • A motivational and inspiring quote that encourages a collaborative approach.
10. “Thank you for choosing [Business Name]. We’re here to provide you with the best experience possible, and we’re excited to begin this journey together.”
    • Combines gratitude with a promise of an excellent customer experience.

Start Your Welcoming Campaign with Supercharged SMS

Kickstart your welcoming campaign with SuperchargedSMS, the ultimate solution for personalized, automated SMS marketing. 

With our powerful AI-driven platform, you can easily create engaging, TCPA-compliant welcome messages, segment customers, and automate follow-up communications to boost conversions. 

Whether you’re welcoming new customers or building relationships with long-time clients, SuperchargedSMS ensures your messages leave a lasting impression. 

Start now and watch your business thrive with higher engagement and sales—install our Shopify app today to get started!